Frequently Asked Questions

It’s our pleasure to answer any questions you have

Erdos Tracks is a cloud-based software for service businesses looking to increase profitability by creating a more productive workforce and delivering a more engaging customer experience. In the field, crews can view their schedule and add services while keeping in touch with the back office who can easily stay organized. Meanwhile, management has complete visibility and can control all organization operations.

There is a mobile app available for Erdos Tracks. The app enables allows you to:

  • Give your field staff customer information and service history at their fingertips
  • View work order progress from anywhere and capture e-signatures for internal use and for customer reports
  • Add services and products to work orders as up-sells while on the job and open account balances

We have support resources as well as support technicians available to help you. We also have migration and additional customization options upon request, consultation and review.

Yes, our software is built to give you full control over the level of user permissions. You can customize different sets of profiles for your field staff, sales staff, management, and master administrators.

Any changes to your account should be managed via your Sales Representative.

Still have further questions? Contact us